Privacy Policy and Terms

Payment Terms

1. General

Kystopplevelser AS (996859770) protects your privacy. In this privacy policy, we inform you about how we handle your personal data in connection with your visit to our websites or when you register an account through any of our websites. We may make changes to our privacy policy to reflect changes in our business, on our websites or services, or applicable law. The latest version of the privacy policy is always available here on the website.

2. Processing and rights

You have the right at any time to withdraw or request access to your personal data. Only persons with necessary work tasks will have the ability to access details in order to handle agreements and enquiries.

3. Who is responsible for the personal data we collect?

Kystopplevelser AS is responsible for ensuring that your personal data is processed in accordance with laws and regulations. We implement technical, legal and organisational security measures to protect your personal data from being manipulated, lost or destroyed, or from being accessed by unauthorised persons.

4. How do we collect personal data?

In order to provide you with a complete offer, we will ask for:

• Phone number
• Email address
• Address
• Name

We collect personal data through Vipps and through user input. This information is not shared with others and is only used for its necessary purpose of administering, supporting and carrying out agreements between the service provider and the customer.

Vipps terms can be read here: vipps.no/vilkar/vilkar-privat

5. Terms of purchase

The seller is Kystopplevelser AS, org. no. 996859770, and is hereinafter referred to as the seller. The buyer is the consumer who places the order, and is hereinafter referred to as the buyer.

6. Subscriptions and memberships

Your membership gives access to Kystopplevelser AS's facilities and services. You will have access from the moment of purchase. The subscription has no commitment period and can be cancelled at any time either by contacting Kystopplevelser AS at post@kyst-opplevelser.no or by cancelling the subscription in Vipps under "Manage subscription".

After payment, you will have access for the full month regardless of when in the month you cancel. You have a 14-day right of withdrawal. Contact us at post@kyst-opplevelser.no for a refund if you are not satisfied. If you are unable to cancel the subscription yourself, you can contact us at post@kyst-opplevelser.no for an immediate cancellation.

7. Booking

When booking, you gain access to the location or activity at the time of booking. If cancelled close to the booking time, the booking will not be automatically refunded. Payment is made when the booking is placed and is considered delivered when the visit begins. You may request a refund or adjustment if you have made an incorrect booking, as long as it is done in time before the visit was due to start.

Complaints and disputes

Complaints should be directed to the seller within a reasonable time. The parties shall attempt to resolve any disputes amicably. If this is not successful, the buyer may contact the Norwegian Consumer Council for mediation. The Consumer Council is available by phone at 23 400 500 or at www.forbrukerradet.no.

Contact information

If you have further questions about Kystopplevelser's payment terms or other enquiries, you can contact the company.

Phone: +47 469 49 333

Email: post@kyst-opplevelser.no